FAQs

Whats the return policy?

We offer full refund or exchange for any order received in defective or damaged condition, or missing items, within 30 days from date of purchase. In the event you are missing an item from your order, please contact retail-support@shopify.com 

What are the shipping options?

 

What are the international taxes, duties that I have to pay? 

Shipping carrier Basic Shopify Advanced USPS Domestic shipping Up to 15%Up to 90%Up to 90%International shipping Up to 21.7%Up to 21.7%Up to 21.7%UPS Domestic shipping Up to 61.38%Up to 61.38%Up to 61.38%International shipping Up to 73.43%Up to 73.43%Up to 73.43%Standard shipping to Canada Up to 26.13%Up to 26.13%Up to 26.13% DHL International shipping Up to 78.91%Up to 78.91%Up to 78.91%Canada Post Domestic shipping Up to 20%Up to 26.7%Up to 40.7%Shipping to the US Up to 11.9%Up to 19.1%Up to 19.8%International shipping Up to 31.3%Up to 37.5%Up to 40.8% Sendle Domestic shipping Up to 16.30%Up to 16.30%Up to 16.30%International shipping Up to 33.63%Up to 33.63%Up to 33.63%

When will I receive my order?

What do I do If I receive a defective order?

How do I return unwanted products ?

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